Contact Us
Reach the right team directly. We respond to most inquiries within one business day.
General Support
support@prodlake.comAccount issues, payment questions, access problems, or anything that doesn't fit another category.
Instructor Support
instructors@prodlake.comPublishing questions, AI Studio issues, payout inquiries, content review status.
Trust & Safety
trust@prodlake.comReport exposed credentials, prohibited content, copyright claims, or security concerns. Urgent issues handled within hours.
Privacy
privacy@prodlake.comData access requests, deletion requests, GDPR inquiries, data portability.
Partnerships
partnerships@prodlake.comEnterprise licensing, team accounts, bulk access, integration proposals.
Press & Media
press@prodlake.comInterview requests, press kit, media inquiries, speaking engagements.
Response times: General support — within 1 business day. Trust & safety (urgent) — within 4 hours. Privacy requests — within 5 business days. Partnerships — within 3 business days.
Before You Write
Many common questions are answered in our FAQ. For specific policy questions, check our Terms of Service, Refund Policy, or Content Policy.
Mailing Address
Prodlake Technologies, Inc.
For registered agent and legal correspondence only.
Email is the fastest way to reach us for all operational matters.